Return Policy
We want you to love your purchase. If you're not completely satisfied, we're here to help.
✅ Returns Accepted
We gladly accept returns on eligible items within 30 days of delivery. To be eligible for a return, your item must be:
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Unused and in the same condition that you received it
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In its original packaging
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Accompanied by the proof of purchase or order confirmation
🔁 How to Initiate a Return
To start a return, please contact our customer support team at support@yourwebsite.com with your order number and reason for return. We will guide you through the process.
💸 Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original method of payment within 5–7 business days.
🚚 Return Shipping
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Return shipping costs are the responsibility of the customer unless the item arrived damaged or we made a mistake with your order.
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We recommend using a trackable shipping service or purchasing shipping insurance, as we can’t guarantee we will receive your returned item.
❗ Non-Returnable Items
Some items may not be eligible for return, including:
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Perishable goods
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Personalized or custom-made products
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Gift cards
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Sale or clearance items (if marked as final sale)
💬 Questions?
If you have any questions about returns or need assistance, please reach out to us at Contact Us page. We’re happy to help!